FAQs

Find out, in this article, the key differences between payment facilitators and payment gateways, in order to make the best decision for your business.

There are a few ways that an ecommerce solution can be set up, whether that’s using on-premise or the cloud. Both have advantages and disadvantages, and the choice between the two will depend on a number of factors detailed in this article.

In the UK, cart abandonment is a major problem for online retailers. According to recent statistics, the average cart abandonment rate in the UK is around 75%, which is higher than the global average of 70%. This means that for every four people who add items to their cart, only one actually completes the purchase. This can have a significant impact on an online retailer's bottom line.

A highly secure system such as Direct Debit has a series of rules you have to abide by as a user. Find out what they are here.

It’s easy to confuse Standing Orders and Direct Debits, so here’s our handy guide to show you the difference.

Recurring payments are a superb option for businesses that are looking to expand. They help the business to collect cash and they make life easier for customers so it really is a “win-win” situation! So, what is a recurring payment and how can it help grow your business? Read on to find out!

You may know that ARUDD (Automated Return of Unpaid Direct Debit) reports provide information on why any Direct Debits are returned unpaid.

ARUDD stands for Automated Return of Unpaid Direct Debit and gives details on why any Direct Debits are returned unpaid. Unpaid Direct Debit Reason Code 1 (or a’F21′), means ‘Instruction Cancelled’. What does this actually mean?

A Service User Number (or SUN) is a unique six-digit number which is given to an organisation or ‘Service User’ to take payments by Direct Debit.

AUDDIS stands for ‘Automated Direct Debit Instruction Service’ and was brought in to help reduce the time, paperwork and effort in setting up Direct Debit Instructions.