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Compare the best payment processing providers for private healthcare businesses

Discover the ideal payment solution in the dynamic world of private healthcare and wellness. Compare providers and make an informed decision with our comprehensive guide. Dive into the future of efficient payment processing!
Business Advice Private Healthcare and Wellbeing

Posted 28/05/2024

Benefits of private healthcare payment processing software  

Payment processing software offers several benefits for independent health service providers. Here are some key advantages:

  • Seamless and secure transactions: Healthcare payment platforms ensure that transactions between medical service providers and patients are smooth and secure. They enable practitioners to accept various payment methods, such as credit cards, debit cards, and online payments, making it convenient for patients to pay for their services.
  • Efficient financial operations: Financial software for healthcare automates financial processes, such as invoicing, billing, and reconciliation, reducing the administrative burden on healthcare providers. This allows them to focus more on patient care and improves overall operational efficiency. 
  • Compliance with regulations: Payment processing systems assist private healthcare providers in complying with relevant regulations, such as data protection and privacy laws. They ensure that patient payment information is managed securely and in accordance with industry standards.
  • Enhanced patient experience: By using healthcare payment systems, providers can offer patients a seamless and convenient payment experience. Patients can easily make payments, view their payment history, and receive electronic receipts, thereby improving their overall satisfaction with the healthcare provider.

Best UK healthcare payments processing solutions 

We've compiled a list of the best private healthcare payment processing companies that cater specifically to the needs of healthcare practices in the UK: 

Provider  

Key features  

Considerations 

Access PaySuite (us!)  

Access PaySuite provides a range of payment solutions tailored for businesses, especially in healthcare. Their platform includes online, point-of-sale, and mobile payment options, which offer reliable and secure payment processing. 

Access PaySuite offers customised pricing to suit the unique needs of every business it serves, which may result in less upfront transparency regarding pricing structures. This tailored approach guarantees that customers only pay for the features and services essential to operations, eliminating any unnecessary expenses. 

Stripe  

Stripe offers a comprehensive payment processing platform with specialised solutions for healthcare providers, including secure payment gateways and billing automation. 

Stripe's compatibility with existing systems may require additional effort and assistance to ensure a successful integration. UK healthcare providers should evaluate their tech environment and consult with internal or external software engineering teams or directly with Stripe support to understand if Stripe will work well with their existing systems. 

Square  

Square provides a range of payment processing solutions tailored to the needs of healthcare practices, including point-of-sale systems, online payment processing, and invoicing tools. 

 

Square offers integration with various apps and practice management systems, although it may not seamlessly integrate with all the tools that healthcare providers already use. While Square is a versatile payment processing solution, it may not have all the specialised features that healthcare practices require. For instance, it may lack specific functionalities for managing patient records or medical billing. 

Adyen  

Adyen specialises in global payment processing and offers customised solutions for healthcare and wellness providers, including omnichannel payment options and compliance with industry regulations. 

 

Some users have reported that Adyen's fraud scoring system can be unintuitive, suggesting that user profiles should display more detailed information such as address, transactions, and user information 

Worldpay  

Worldpay provides payment processing solutions specifically designed for healthcare organisations, offering secure transactions, patient payment portals, and integration with practice management software. 

 

Customers have reported experiencing additional fees, including gateway fees, technical support fees, batch fees, and transaction rates when using Worldpay's services.  

Authorize.Net 

Authorize.Net is a popular choice for healthcare providers due to its secure payment gateway and fraud prevention tools. It integrates easily with most healthcare management systems and offers competitive pricing. 

Authorize.Net may present challenges for users due to its complex interface and setup process, often requiring technical expertise for effective configuration and integration. While it offers competitive pricing, additional fees for features like recurring billing and limited international support may impact overall costs. Additionally, while Authorize.Net aids in achieving PCI DSS compliance, businesses must bear the responsibility of maintaining it, and its focus on credit and debit card payments may necessitate integrating additional services for those seeking broader payment method options. 

Elavon 

Elavon offers customisable payment solutions tailored to healthcare providers' needs, including online payments, point-of-sale terminals, and mobile payment options. It provides advanced security features and compliance with industry standards. 

 

While Elavon provides secure, industry-compliant payment solutions tailored for healthcare providers, potential drawbacks include limited flexibility in contracts and pricing, reported issues with customer support, and less optimization for international transactions. 

 

Note: The list above is a curated selection of leading providers and is not exhaustive. Private healthcare providers in the UK should conduct their own research and due diligence to find the best payment processing software that suits their specific needs. 

Efficient payment processing is crucial for privately-operated healthcare facilities in the UK to meet the growing demand for their services. Payment processing software offers numerous benefits, including seamless and secure transactions, efficient financial operations, compliance with regulations, and an enhanced patient experience. By utilising leading payment processing software tailored to their needs, healthcare organisations can streamline their financial operations and provide a seamless payment experience for their patients. 

Why choose Access PaySuite? 

Access PaySuite offers a hassle-free compatibility that sets it apart from Stripe, which may require additional integration efforts and consultations. Unlike Square and Adyen, which have limitations in terms of full integration with existing tools and intuitive fraud scoring systems, Access PaySuite prioritizes seamless integration and transparent fraud prevention measures. 

In addition, Access PaySuite ensures cost-effectiveness without hidden charges, unlike Worldpay, which imposes additional fees. Moreover, Access PaySuite's user-friendly interface and setup process outshine Authorize.Net, eliminating the need for extensive technical expertise. While Elavon may provide industry-compliant solutions, Access PaySuite surpasses it with flexible contracts, robust customer support, and optimized international transactions. 

Ultimately, Access PaySuite offers a comprehensive suite of features tailored for healthcare providers, making it the go-to solution for healthcare providers seeking a secure, efficient, and reliable payment processing platform. Since July 2023, Access PaySuite has successfully processed an impressive 1,634,681 transactions for private healthcare provider specifically, with a total value exceeding £33 million.  

Access PaySuite played a vital role in our growth, allowing us to expand and thrive. Not only did it help reduce our costs, but it also enabled us to offer more affordable prices, benefiting both our patients and our business. With a 12% reduction in expenses per patient, we can now charge lower fees and attract more customers. Access PaySuite has truly transformed our membership sign-ups and propelled our success.

Dr Zahir Kaderbhai, Director of Thurmaston Dental Practice