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Broadening Payment Methods: A Case Study on Brunel University's Transformation

How did Brunel University enhance their payment options using Access PaySuite’s Online Payments solution? Find out more in this customer story.

Posted 01/01/1970

"The risk associated with holding card data on site is removed and much of the University’s responsibility as regards PCI DSS compliance is delegated to Access PaySuite, freeing up our resources. Also, devices come pre-accredited, using Access PaySuite’s certified Secure Bureau Service, so no need for the University to carry out its own bank accreditation."

Ash Patel, Acting Head of Income & Credit Control Brunel University

We were keen to broaden the breadth of payment methods available to Brunel customers. We knew this would benefit the university by improving our cashflow too. This all needed to be based on a fully secure and compliant payment process. 

The Solution: Enabling PCI DSS Compliance 

Counter receipting has allowed the University to implement efficient face-to-face payments, whilst remaining PCI DSS Compliant. Secondly, taking payments over the phone securely through Paye.net and then, most importantly, an online payment solution, allowing greater flexibility for our students. The system also allows easy upload into Brunel’s systems and can be further developed with other areas of the University as needed, since it has an online interface. 

The Results

An easy solution that fit best with our needs to: not only improve our cashflow, with transacting timely payments, but also improving our student experience with the breadth and flexibility of payments options available to them. 

A system that’s easily manageable, as our resources are limited, which also fully meets the University’s expectations. The excel SQL for reporting purpose is superb and allows much faster resolutions of queries. All transactions are recorded into a single database making reconciliation much easier too.