Samaritans have been on the end of the phone for anyone needing support for 65 years and its 20,000-strong volunteer base responds to a call for help every seven seconds.
In the first six months of the pandemic alone in 2020, it supported people over 1.2m times. And, with every call it answers costing the charity £5, its regular giving supporters are critical to keeping its services going around the clock.
Previously, Samaritans had always processed Direct Debit donations in-house with the exception of its online Direct Debits.