Support

Looking for SmartDebit?
You're in the right place

We'd like to introduce you to Access PaySuite, your new payment services provider. Whether you want to login to your Access PaySuite (formerly SmartDebit) account or are looking for a new payment software solution, our handy links get you to where you need to go. Access PaySuite brings seamless, secure and affordable payment processing services to different business sectors and types, from hospitality to NHS trusts. Our first-class customer support, vast payment security expertise, and cloud-based payment platform ensures you get paid on time, every time, giving you the freedom to focus on growing your business.

The future of payments

We offer fast, secure, affordable payments with no hidden costs. For organisations of any size.

What our clients say…

Discover the best payment method to suit you

  • Face-to-face payments
    Whether it's traditional point-of-sale systems or mobile devices, our face-to-face payment solutions simplify in-person transactions.
  • Multi-channel payments
    Collect and manage payments securely with our multi-channel payments. Streamline payment process, improve customer experience, and gain insights into customer interactions.
  • Open banking payments
    Open banking payment technology means you can accept fast, secure payments directly from customers' bank accounts, enhancing security and convenience for your customers.
  • Phone payments
    Simplify taking card payments over the phone. Phone payments is easily integrated, and scales as and when you need it.

Need support with your account?

Our Customer Success Portal provides a wealth of Knowledge Base articles, product release notes and access to a user community, giving you the tools to find answers to your questions quickly and easily.

Login into the Customer Support Portal, or get in touch here:

SmartDebit was acquired by The Access Group in September 2021

Since then we've been working hard integrating the SmartDebit team, processes and products into our payments division, Access PaySuite.