Working with 60+ housing associations, we are experts in optimising payment collection rates and minimising arrears
Transform your housing payment experiences
Convenience for tenants
Ensure a flexible approach and empower tenants to choose their preferred payment method
Improved financial visibility
Reduce administration tasks and increases visibility of new tenants, rent payments, and arrears with our housing management software.
Increased efficiency
Collect maintenance dues via various digital payment methods, leading to increased collections and reduced efforts for bookkeeping
Simplify payments for you and your tenants
Transforming the payment process for housing associations, our modular payments ecosystem is custom-built to streamline and simplify payment procedures. Our secure and user-friendly payment services seamlessly integrate with your existing systems.
Empowering tenants to choose their preferred payment method, whether it's online, over the phone, in person, or at the Post Office, ensures a comprehensive and flexible approach to payment solutions.
Access PaySuite is a proud supplier of Procurement for Housing
This partnership supports PfH's Electronic Payment Services framework, which is dedicated to providing innovative payment solutions that seamlessly adapt to the ever-evolving housing market.
Our objective was to enhance our digital presence to ensure frictionless payment experiences for tenants. As a leading provider to social housing, Access PaySuite was seen as an obvious choice. Since implementing, we’ve made a cost reduction of around 30% against our previous supplier and will be investing in other payment options.
Access PaySuite was selected because of its technical compliance & the opportunity to deliver new and innovative solutions to the Social Housing sector. We have managed to achieve an increase in the conversion of tenants to a digital platform, reduction in arrears and additional cost savings through more efficient payment processes.
What is the state of Public sector rental arrears in 2024?
At a time of economic pressure, which is impacting social housing providers and their tenants acutely, we wanted to get a better understanding of how local authorities are being impacted in respect of rental arrears.
PCI Compliant status across all our payment channels
Online payments
Providing tenants with the option to make online payments through your website or a dedicated online portal allows them to pay rent sooner, schedule automatic payments each month, and eliminate delays associated with traditional payment methods.
Direct Debit payments
Our Direct Debit solution provides numerous benefits for housing associations and tenants. This method offers convenience for both parties, streamlines the rent collection process, reduces administrative burdens, and improves payment collection rates while automating rent payments.
Phone payments
Facilitate secure and compliant card payments over the phone for your tenants using our payment technology. Our call center phone payment solutions are tailored to suit businesses of any size, providing options for staff-assisted, semi-automated, and fully automated IVR systems.
Open Banking
Our Open Banking solution facilitates secure and direct transfers without the necessity of sharing sensitive bank account information. Your organisation provides a secure link, allowing customers to easily make payments, with the funds being instantly transferred to your organisation's bank account, ensuring real-time payments and improving the financial process.
Face-to-face payments
Our face-to-face payment options support tenants who favor in-person rent payments. These options enable you to accept payments in person or allow your tenants to pay bills at Post Office, PayPoint, and Payzone outlets. Our Smart Mobile offering also allows your staff to take card payments on-the-go, handling card payments by Chip & PIN or Contactless (including Apple Pay and Google Pay), as well as receipting payments made by cash or cheque.
Income management
Our payments and income management software solution ensures greater income certainty for your organisation. From payment collection and reconciliation to security compliance, our cloud-based system streamlines processes, bringing efficiency to your teams.
Unlock Your Revenue Potential and Safeguard Your Payments
With our revenue maximisation tools and solutions, you can optimise your income management, enhance payment security, mitigate fraud and risk, and ensure robust identification and verification. Our goal is to empower your business to maximize revenue and thrive in the payments industry.
Income Management
Our software enables you to maximise your revenue by accelerating your cash flow. With advanced tools and features, you can ensure timely and efficient payment processing, reducing payment delays and improving your overall financial performance.
Fraud and Risk Management
Our software includes powerful fraud and risk management capabilities. We provide comprehensive solutions to help you identify and mitigate potential risks, detect fraudulent activities, and protect your business from financial losses.
Identification and Verification Solutions
We offer advanced identification and verification solutions to ensure the authenticity of your customers. Our software enables you to verify customer identities, validate their information, and comply with regulatory requirements. By implementing our solutions, you can enhance trust, minimize risk, and streamline your onboarding processes.
Payment Security
We prioritise the security of your payment transactions. Our software is equipped with robust security features to safeguard customer data and prevent fraudulent activities. By employing encryption techniques and following industry best practices, we ensure that your payment information is protected and transactions are conducted in a secure and safe manner.
Maximise payment collection rates and reduce arrears
Ready to get started with seamless payment solutions? Book your demo today and transform your rent collection process.
Learn more about Access PaySuite
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