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AI-powered payment solutions for local authorities and unitaries 

Transform how councils manage income. Access PaySuite—the trusted platform already delivering millions in savings, now supercharged as the first PaySuite solution with Evo. One AI-powered system bringing payments, insights and reporting together. Less manual work. More strategic impact. It's not magic. It's Evo.

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Local authorities choose Access PaySuite 

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The AI breakthrough transforming council payments

With Evo AI, everything changes. Automated reconciliation drives up to 40% efficiency gains, potentially saving 206 FTE days each year. And when teams need answers? Copilot delivers insights in seconds, not spreadsheets.

Payments for every citizen 

Offer secure, convenient payment methods for Council Tax, Business Rates, and Rents. Citizens can pay online, by phone, or in-person with Access PaySuite's flexible government payment solutions that suit everyone. 

World-first AI-certified fraud protection 

Safeguard citizen payments with our ISO/IEC 42001 AI-certified platform – the world's first AI management standard for payments. Evo's intelligent monitoring detects anomalies instantly through Feed alerts, while maintaining full audit trails. Protect public funds with enterprise-grade security that's "Built for Trust." 

Easy switch, full support 

Our payments solutions for local authorities integrate smoothly with your existing systems, so there are no costly migrations or complex data transfers. Get full staff training and ongoing support for quick, hassle-free setup from day one. 

Future-ready AI results

Our electronic government payment systems help authorities save costs and boost efficiency. Income Management Evo empowers teams with instant insights through Copilot while potentially saving up to 206 FTE days annually—making powerful data accessible to everyone, not just specialists.

It's not magic. It's Evo

Trusted by businesses across the UK

Excellent Trustpilot Rating 4.5 Star Based on 319 reviews Showing our favourite reviews
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Excellent customer service

Excellent customer service, with staff going the extra mile - very patient and take time to understand the problem and resolution. Although all the…

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Access Early Pay - Problem we could not solve

We had an unusual situation where a new staff member could not activate their Early Pay despite many new invites. Zoltan Dukai was very helpful and …

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Amazing Customer Experience Received

I would like to share the experience that i had working with Bianca Moodliar. Myself & my team are new to DDCMS and wanted help on a few things. Bian…

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GREAT

I recently dealt with Lorand Szazi and Sophie Holland. There were some issues that were our errors and we received amazing support from these two. A…

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Easy to deal with and very helpful/good

I dealt with Connor White. He was very helpful for a process I knew little about. Also he used common sense in the whole process and was very easy a…

Contact our payment experts Discover secure government payment solutions

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Build a strong foundation for secure & intelligent government payment solutions

Access PaySuite delivers comprehensive income management with enterprise-grade security, fraud protection, and identity verification. Proven by Shropshire Council's £320,000 annual savings. Now Evo AI transforms how teams analyse and manage income - freeing them to focus on serving communities.

PCI Compliant status across all our payment channels

Designed for the real-world needs of local councils

Unitaries payment solutions

We've partnered with councils through their unitary transitions, so we understand how to deliver payment systems that unite processes, strengthen new identities and cut operational costs.

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Green waste payments

Unlike general waste collection, this service is usually exclusive to paying residents, but tracking those payments can be a hassle. Access Paysuite makes it easy.

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Hear what our customers say about our payment solutions for councils 

We genuinely worked in partnership with Access PaySuite. They understood the complexity, the time pressure, and the need to get it right. When things got challenging, they showed up. The onsite support made a real difference in pushing things forward.

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James Wyatt - IMS Project & Change Manager Somerset Council

Every payment made easy

As the experts, we’re on hand to help you manage your local authority payments across our range of flexible solutions. 

Income Management

Phone Payments

Face to Face Payments

Online Payments

Flexible payment solutions for local authorities

Our payment solutions for local authorities and councils are specifically designed to meet the complex requirements of the public sector:  

  • collecting council tax via direct debit 
  • taking one-off payments for parking fines
  • processing house rent and service fees. 

Acess PaySuite’s government payment solution integrates seamlessly with your existing systems and supports all payment types. Whether citizens pay by card, Open Banking, cash, cheques or digital channels, every transaction is processed securely and efficiently. 

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FAQs 

What are the benefits of payment solutions for local authorities?

Payment solutions for local authorities help to streamline the collection of council tax, service fees, fines and other payments, ensuring faster and more secure transactions. By offering flexible options like card payments, Open Banking and online portals, councils can improve the citizen experience, reduce administrative costs, and enhance financial transparency. Using secure government payment solutions also helps protect sensitive data and maintain regulatory compliance. 

How can local authorities utilise income management?

Local authorities can use income management software for councils to efficiently track, allocate and reconcile incoming payments across multiple departments. By automating key processes, councils can reduce manual errors and gain real-time visibility to support budget planning and ensure that public funds are managed responsibly. 

What types of payments can local authorities accept with Access PaySuite?

Access PaySuite supports payments for Council Tax, Business Rates, housing rent, green waste, parking fines, and service charges. Citizens can pay online, by phone, in person, or via Direct Debit, Open Banking, and digital wallets, ensuring inclusive access for all.

Why choose Access PaySuite over other payment gateway providers?

We combine modern payment technology with public sector expertise. Our secure, scalable solutions come with no lock-in, full onboarding support, and seamless integration, making us a smarter and more flexible choice for councils.

How does Access PaySuite support UK councils during unitary transitions?

We have supported councils through complex unitary transitions by consolidating legacy systems into a single platform. This helps reduce operational costs, simplify reporting, and improve the citizen experience.

How can local authorities improve payment compliance with Access PaySuite?

Flexible payment options, automated reminders, and user-friendly portals help increase on-time payments and reduce arrears. Real-time reporting allows councils to monitor and improve compliance.

What makes Access PaySuite different from other government payment providers?

Access PaySuite is purpose-built for UK local authorities. We offer full UK-based support, no long-term contracts, and deep public sector expertise. Our solutions are tailored, flexible, and easy to integrate.

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See our government payment solutions in action

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