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Payment solutions for local authorities and unitaries

We understand the unique challenges faced by county councils, district councils and unitary authorities when it comes to managing payments efficiently and securely. Our comprehensive suite of local government payment solutions is designed to streamline income management processes and ensure a user-friendly experience for your staff and your citizens.

Our seamless, modular payment system can help your local authority to maximise revenue streams, achieve significant cost reductions and deliver stronger end-to-end efficiency when taking payments – so your teams can focus less on admin issues and more on providing value to local communities.

Payment solutions for local authorities: Choice and flexibility for your citizens 

Our payment solutions for local authorities are specifically designed to meet the unique requirements of your sector, enabling councils and local authorities to effortlessly implement a reliable payment processing system.  

Each council has unique requirements when it comes to payment processing, which is why we have ensured our payment solutions are customisable, so that you can tailor the system to your specific needs.    

Whether it's integrating with existing systems or supporting multiple payment channels, our software can be tailored to meet the demands of your council, ensuring a seamless and efficient payment experience. 

PCI Compliant status across all our payment channels

Secure and compliant local authority payments

We understand that security and compliance are top priorities for you, which is why our payment solutions adhere to the highest industry standards, ensuring your transactions are secure and protected against fraud. Our advanced encryption technology and tokenisation methods guarantee the confidentiality of sensitive information, providing peace of mind for both your organization, citizens and communities. 

Income management systems for local authorities

Collect and accept payments across a wide range of channels and view your transactions in a single portal. Embracing digital payment methods mean you can reduce the administrative burden associated with manual processes, such as handling cash or paper checks. With our user-friendly interfaces and intuitive payment portals, citizens and tenants can conveniently make payments how they want.

Payment solutions to drive revenue, meet compliance and improve efficiency.

Speak to one of our payment advisors to improve your payment collections.

What sets this team apart is their track record of success. Already providing payment solutions to three former district councils, they had received rave reviews from these existing users. With such positive feedback, Northumberland County Council knew they were making the right choice.

Neil Arnold Infrastructure Manager at Northumberland County Council

Why choose us as your payments partner?

Choose from lots of ways to pay

No matter how your citizens prefer to pay, our flexible digital service means you can find a solution that works for them. Receive online, mobile, telephone, automated, kiosk, face-to-face payments and more.

Protect your funds

Our leading fraud platform means there’s one less thing to worry about. All of our modules come with fraud identification and verification systems to keep the money at the heart of your community safe – making us the smart choice for a secure Local Government payment solution.

Avoid disruption

Keep your current back-office system in place with payment modules that integrate seamlessly. No expensive gateway migrations and no need to transfer data from one system to another. So you can get clear on your cash-flow with real-time updates, insight and reporting.

Keep payments simple

As the first UK payments processor to launch Open Banking to the public sector, we help organisations get paid in real-time, lower their costs, reduce fraud risks and improve reconciliation. And our modules are constantly upgraded, to keep them future-proofed.

Ready to start getting paid?
Give your organisation the stability and freedom it needs to drive higher levels of growth by seamlessly automating your payment processes.

Every payment made easy

As the experts, we’re on hand to help you manage your payments across our range of hassle-free solutions.

Direct Debit

Simplify recurring payments with our reliable and flexible direct debit solutions. Automate billing processes and enjoy hassle-free collections, ensuring a steady cash flow.

Direct Debit payments

SEPA Direct Debit: Streamline European payments

Simplify cross-border transactions with our  SEPA Direct Debit solution. Automate recurring payments, enhance cash flow, and reduce admin overhead. Offer customers a convenient, reliable payment method across 36  SEPA countries for increased loyalty.

SEPA Direct Debit

Online Payments

Seamlessly integrate our online payments solution into your e-commerce platform. Offer your customers a secure and convenient way to make purchases, increasing conversion rates and customer loyalty. 

Online Payments

On-Demand Pay

Enable your customers to make payments on their own terms with our on-demand payments solution. Whether it's for services, subscriptions, or purchases, our platform ensures a smooth and instant payment experience. 

On demand payments

Multi-channel payments

Deliver a consistent payment experience across multiple channels with our omnichannel payments solution. Seamlessly integrate online, in-store, and mobile payments, providing your customers with flexibility and convenience. 

Multi-channel Payments

Open Banking Payments

Embrace the future of banking with our open banking payments solution. Harness the power of APIs to securely connect with your customers' bank accounts, enabling fast and secure transactions.

Open Banking Payments

Phone Payments

Embrace the future of banking with our open banking payments solution. Harness the power of APIs to securely connect with your customers' bank accounts, enabling fast and secure transactions. 

Phone Payments

Face to Face Payments

Simplify in-person transactions with our face-to-face payments solution. Whether it's through a traditional point-of-sale system or a mobile device, our platform ensures secure and efficient payment processing. 

Face to face Payments

Direct Credit

Take full control and make your outgoing payment transfers accurately and efficiently, with one of the most secure and trusted payment methods.

Direct Credit payments

Unlock Your Revenue Potential and Safeguard Your Payments

With our revenue maximisation tools and solutions, you can optimise your income management, enhance payment security, mitigate fraud and risk, and ensure robust identification and verification. Our goal is to empower your business to maximize revenue and thrive in the payments industry.